Help & contact

Questions, bugs, press or privacy requests: here’s how to reach us.

Email us

We reply
Within 2 business days
Hours
9am–5pm Melbourne time, Monday to Friday
Company
IQUAPOT Proprietary Limited, Melbourne, Australia

Before launch

IQUAPOT launches late 2026 – early 2027 on iPhone and Android. Until then there is no app to download, and nothing to sign up for: we are building it in public, and @iquapot on TikTok and Instagram is where you will hear about the launch first.

Report a bug

Something not working? Email us a bug report. The link opens an email with these four lines to fill in:

  • your device (for example, iPhone 15 or Pixel 8)
  • the app version
  • what happened
  • what you expected

A screenshot helps. Please leave out passwords and anything else you would not want us to see.

Press and partnerships

Writing about IQUAPOT, or have an idea for working together? Email us with a line about who you are and what you need.

Delete your account or data

You can delete your account in the app, or ask us to do it without the app. Everything is explained on the account and data deletion page.

Security

Found a vulnerability? Please tell us before telling anyone else: email a security report with the steps to reproduce it. Our contact details for researchers are in security.txt.

Questions, answered.

Anything else? Email contact@iquapot.com.

Does IQUAPOT hold my money?

No. IQUAPOT keeps track of what everyone has chipped in and spent. Your money stays with you and your friends, and payments happen outside the app, in your own bank or payment app. You attach the proof; the pot keeps the record.

When does IQUAPOT launch?

Late 2026 to early 2027, on iPhone and Android. Follow @iquapot and you’ll hear first.

Is it free?

Yes. IQUAPOT FREE covers the essentials: one shared pot at a time, groups of up to 5, and Split Bill with Equal and Fair Share. IQUAPOT PLUS adds unlimited pots and members, Items and Custom splits, Bill Scan and more. PLUS pricing will be shown in the App Store and Google Play at launch.

Which countries and currencies?

Countries: worldwide. Currencies: 15+ currencies including AUD, USD, EUR, GBP, INR, CAD, NZD, SGD and JPY.

Is my data safe?

We collect only what we need to run the app, protect it in transit, and never sell your personal information. Read our Privacy Policy.

Can I delete my account and data?

Yes, in the app or at iquapot.com/delete-account.